The Company
A leading global client with businesses across the world
The Role
The candidate will support the business in defining the short-term and long-term strategy and support in successfully implementing the strategy, while managing complex projects across the region
Responsibilities:
- Translate the strategic plan into an execution-focused annual plan
- Drive and facilitate strategy alignment across dependent teams
- Stay on top of customer and partner preferences, technology trends, and market demands
- Set-up and maintain an effective project structure and organization, as efficient work processes throughout the project lifecycle. Ensure projects are properly scoped and documented, assess bottlenecks within project team to streamline workflow
- Develop project schedule, define timeframe, and prioritize tasks to achieve project milestones and deliver intended objectives. Monitor progress and initiate actions to meet project milestones, timelines, specifications, and requirements
- Gather and structure relevant data (internal & external sources) and use analytical and problem-solving skills to provide analysis, insights and solutions that support critical business decisions for growth opportunities, product improvements and process optimization
- Build reports and dashboards to improve data visualization
The Person
- Masters or advanced degree, with 5-8 years of experience with a preference for those with a Management Consulting or Strategy Consulting background
- 4+ years of experience specifically on customer experience teams, building customer journey maps and delivering insights and analytics to various stakeholders
- Strong project management and change management skills. Certifications such as PMP or/and Agile Methodologies preferred
- Strong data skills with advanced knowledge of Excel, SQL, Tableau, PowerBI or similar
