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Hult International Business School – Careers Connection Day

In partnership with Hult International Business School, Dilip Maher and his team attended Hult’s Careers Connection Day. Dilip manages MENA Resourcing, a leading project based recruitment business in the middle east powered by Mackenzie Jones. Having met with over 50 BA and MBA graduates across specialisms such as IT, Finance, Medical & Pharma, Oil & Gas, and many more, the feedback  and success of the event was echoed by all....

5 Ways to Improve Customer Experience in the Middle East

We define customer experience as the complete end-to-end journey that a customer undertakes with an organisation. It is this series of cumulative touch points that defines a customer’s experience, regardless of whether the interactions occurred online, over the phone or in store/in person. Why is customer experience important? Customers form conclusions about a business based on these interactions. If a customer’s experience has been marred with delayed communication, inaccurate information,...

#MJWarriorsDXB Win Sandstorm!

The MJ Warriors team were at it again this weekend competing in the Talise Sandstorm Event (http://www.talisefitness.com/en/eventsandcommunity/talise-fitness-sandstorm).  The elite team of David Mackenzie, Matty Hayfield and David Flemming battled the heat, water and sandbags to win their category! Well done to the #MJWarriorsDXB and again proves that team work always wins!  If you want to join the #MJWarriorsDXB in their next challenge please email us MJWarriorsDXB@mackenziejones.com If you are keen to...

#MJWarriorsDXB Back To Attack Sandstorm!

Tomorrow the ‘fitness elite’ of the #MJWarriorsDXB will tackle Talise Fitness’ ‘Sandstorm’ at 7.00 am @ The Jumeirah Beach Hotel. David Mackenzie, David Flemming and Matty Hayfield will complete the 4km/20 obstacle course. As usual we will be going at the course at full pace and it would be great if you come and see us and give us your support! If you do come down please come and say...

Are all your customers profitable?

Naturally, one assumes that the more customers you have purchasing more products means you will have a more profitable business. It absolutely means you will increase your market share but are you actually growing as a business in real terms? In short, if you aren’t aware of your customers’ behaviours you could actually be throwing away money! Whilst excellent service and loyalty can be a good thing, if the product...

Investing in Better at Mackenzie Jones

“…..to learn and not to do, is really not to learn.” – Stephen R. Covey, The 7 Habits of Highly Effective People For me, what this means is that Learning and Development functions have a responsibility to do a lot more than just run great training courses and it’s something I’ve been thinking about a lot recently as I’m the person who has been tasked with heading-up the Learning and...

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