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Business Resilience Manager


Location: Saudi Arabia
Date Posted: January 12th 2020

The Company

Consultancy based in KSA

The Role

Project Delivery

  • Assist enterprises in Resilience Risk assessments to manage risk efficiently and effectively in conjunction with strategic objectives.
  • Assist enterprises in developing, implementing, maintaing and testing Resilience frameworks and plans covering business continuity, crisis management, incident response, and IT disaster recovery.
  • Experienced in compliance and auditing the regulatory requirements, also Industry Standards such as ISO 22301, COBIT, ITIL, DRII, BCI, NIST, etc.
  • You’ll act as a trusted advisor for enterprises throughout their resilience program lifecycle.
  • Collaborate with the Resilience Leadership to develop Resilience practice in KSA and if required across MENA
  • Assist enterprises to execute business resiliency risk oversight agenda as part of the risk transformation objectives, across governance, enterprise policy, standards, procedures, testing, and metrics & reporting.
  • Assist clients in developing/reviewing recovery plans and testing documentation to ensure compliance with applicable policies and standards.
  • Assist enterprises in developing incident response activities and preparedness
  • Engage in the “challenger” role to evaluate existing resilience strategies, identify existing process and procedural gaps, and recommend areas for improvement


Pre-sales Support

  • Generate new business opportunities by participating and conducting the market facing activities, executive briefings, industry roadshows, and seminars
  • Support Resilience executives in achieving Resilience sales targets.
  • Participate in RFPs / tender response.
  • Develop high quality technical and commercial proposals along with the proposal development team
  • Have strong relationships with clients in KSA



  • Identify opportunities to innovate and expand Resilience services, providing detailed recommendations for service enhancements, introduce new services, and solution as appropriate
  • Manage partner alliances, if required
  • Strong collaboration with senior executives, key stakeholders and other Resilience Managers to co-establish, promote and drive a Resilience practice ecosystem

The Person

To qualify, candidates must have:


  • Candidate should have previous experience in resilience / business continuity/ crisis management/ incident response/ IT disaster recovery etc.
  • Preferably, the candidate should have worked with resilience consulting firms earlier
  • Expert understanding of resilience requirements at enterprise level
  • Excellent teamwork capability, passion and drive the Resilience opportunities
  • Managerial capabilities and experience to motivate a diverse group of individuals, strong interpersonal skills to foster a team environment, and the ability to create and implement action plans
  • Excellent analytical and problem-solving skills
  • Expert understanding of enterprise threats, vulnerabilities, and resilience countermeasures
  • Experienced in performing business impact analysis for large enterprises at an organizational level covering the supplychain, operations, IT etc.
  • Manage customer relationships through resolving problems and following up on the status of projects
  • Awareness and knowledge of Supplychain resilience, Operations resilience, Business continuity management, IT Disaster Recovery and Crisis Management (DRII, BCI, ISO22301 etc.)
  • Certifications in Certified Business Continuity Professional / Master Business Continuity Professional / Member of the Business Continuity Institute / ISO 22301 etc. are preferred

Qualifications & Experience:


  • Bachelor Degree in related discipline and 8+ years of experience in a related field
  • 5 years of relevant experience in other technical and business domains mentioned in above sections is required
  • Must have developed enterprise-wide business resiliency frameworks
  • Ability to think both at strategic and tactical level
  • Demonstrated experience leveraging standard Project management methodology (i.e. develop project schedule, task list, resource requirements and ongoing issue management, etc.)
  • Skilled in work plan development and implementation; astute in strategic planning, budgeting, and allocation.
  • Understand industry trends and best practices by engaging with the industry and broader ecosystem to understand industry trends and best practices.
  • Arabic speaking skill would be an added advantage
  • Knowledge of current and emerging resilience/ continuity standards and regulations requirements
  • Ability to explain business principles of secure system designs in terms of business risk
  •  Practical experience of customer service processes and solving issues
  • Understanding of the principles of best practice security as embodied in DRII, BCI, ISO22301 etc



depending on experience

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